Michelle

Michelle is an enterprising leader and consultant specializing in Human Centered Design. She brings a unique approach of combining process improvement with creativity and fun! She applies structure to work while keeping the approach light and untraditional when appropriate, and direct when necessary - all while enabling others flourish in what they do.

Michelle’s 25+ years of experience includes both small businesses and corporate environments across diverse industries, as well as work abroad where she learned new insights and perspectives while contributing her goal-oriented approach and creative skills to the launch and development of several exciting small businesses.

What I Bring

Development

· Human-Centered Design Training & Experiences

· Change Management Training & Coaching

· Empathy Mapping and Journey Canvases

· Communications and Training

· Team Building and Facilitation 

· Lean Principles

Michelle is passionate about learning and development for herself and others, and her career has afforded her great success in adopting, training, and implementing various workplace methodologies. She fosters a ‘hearts-on’ environment where people can work together to accurately understand a challenge, dissolve barriers, discover and mitigate own biases or sticking points, and get creative in solutioning for problem-solving and/or process improvement. 

Michelle believes respectful transparency and humility, combined with humor and space for creativity, yields the most success along personal and professional journeys. Her focus is always on accepting a challenge for what it is and shifting energy toward creative and iterative solutioning.